The following policies apply to all returns:
- Returns with the original purchase receipt will be exchanged or refunded in the original tender.
- Returns without the original purchase receipt, including gift-registry returns, will be exchanged or refunded with a merchandise credit at the current selling price.
How To Return An Item
To return or exchange an item, complete the return form and mail it in with the item you wish to return. The form can be found on your packing slip or downloaded by clicking the link below . Indicate the reason for the return and the action to be taken: replacement or merchandise credit. Place the Return Form in the box with your merchandise. Be sure to make a copy of the form and keep it for your records.
If you do not have your packing slip, please include a letter with your returned merchandise that includes the following information:
- Your name
- Phone number
- Email Address
- Order number
- Item name/description
- Reason for return
- Action to be taken (replacement or merchandise credit)
Use the shipping carrier most convenient for you, and send the package to the following address, where your return will be processed according to your instructions:
2005 Meyer Way
Fairfield, CA 94533
You may contact us by telephone Monday through Friday, 7am to 5pm PST (Pacific Time) excluding holidays.